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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
Explore Athena AI
Let your voice be heard. Our state of the art dialer and VoIP technology allows your customers to connect with the right people at the right time.
Service larger volumes of customers and maximize CSAT scores. Reduce wait times, enable self-service IVR and automatically log all interactions within your CRM for one seamless customer experience.
Intelligent call routing, monitoring and recording
Improve the customer’s journey and measure Customer Satisfaction
Easily scalable with management of higher call volumes
Power up inbound voice calls with AI Automatic Speech Recognition (ASR) to service customer’s queries and route them to the best suited User for faster resolution times. Our dialing features vastly reduce wait times and make for a smoother, more agile customer journey.
Save callers and users’ time, create a smoother customer experience, and place your resources where they are most useful.
Leverage powerful algorithms to reduce wait time between calls and make it easier for your team to speak to available customers.
From language to keywords, our Athena ASR node is trained to adopt any criteria you need to service inbound calls.
We’re so confident your team and your customers will love our Voice solution as well as the quick set up, and rapid time to value. Join us for a tailored demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!
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Shaping the Future of Customer Experience.
